Announcements

This section contains official announcements from Fido. Here you'll find important notices for customers, including service updates, changes to how you can access our services and warnings about fraudsters posing as Fido. We use these updates to keep you informed and safe. Remember that Fido never asks for money before giving you a loan, has no agents and only gives credit through the official Fido app. If an offer or message claiming to be from Fido looks suspicious, check this section or contact our support team before you act. Bookmark this page to stay informed about the latest official news and updates that could affect your account. Fraudsters sometimes pretend to be Fido staff or agents to trick people into sending money or sharing personal details. To stay safe, only download the Fido app from the official Google Play Store or Apple App Store, never share your PIN or one-time passwords with anyone, and ignore anyone who asks you to pay a fee to get a loan. Our announcements also explain changes to our products, apps and services, planned maintenance and new ways to reach our customer support team, so you always know what is changing and how it affects you.