Our team is here to help with questions about your Fido account, loans, savings or payments. For the fastest support, use Live Chat in the Fido app. If you'd prefer to speak to someone, call us or request a toll-free callback by dialling *998#.Before you get in touch, have your Fido Client ID ready. It's the 9-digit number on the profile page of the app, and it helps us find your account quickly.Stay safe: Fido will never ask you to pay money before receiving a loan. Never share your PIN with anyone, including people claiming to be from Fido. If something feels wrong, contact us directly through the channels on this page.