Staying safe is the best way to protect your earnings, car, and the people riding with you. The good news? A few clear habits go a long way. Use the tips below when driving for Bolt, Yango, or any other platform.
Before you unlock the doors, ask the rider to state their name and destination. Check that both match what you see in the app. If the details do not align, cancel the trip and drive on. A simple name check prevents wrong pickups, reduces fraud, and keeps you out of risky situations.
Safe driving starts with a rested mind. Plan your shifts so you sleep at least seven hours each night, and take short breaks every two to three hours on the road. Keep both hands on the wheel, glance at mirrors often, and avoid phone calls while moving. Navigation voice prompts can guide you without taking your eyes off the road.
Most riders are polite, but a few may test your patience. If a rider speaks or misbehaves, stay calm and keep your replies short and polite. End the trip at a safe spot such as a fuel station or a busy junction when possible. After drop-off, report the incident in the driver app so the platform can follow up.
If a situation feels wrong, it usually is. You can always cancel a trip before pickup or pull over in a well-lit area and ask the rider to leave. Tap the Emergency Assist (Bolt) or Panic Button (Yango) in your app in true emergencies. This feature connects you to security partners or local authorities in seconds.
Before you start a late run, send your trip link to a friend or family member. Bolt and Yango both let you share your live route with one tap. A second set of eyes can spot if you stop for too long in an odd place and can call to check on you.
When you stop, press the central-lock button and greet the rider through a cracked window. Unlock only after you confirm their name and they are ready to get in. This simple move stops grab-and-run phone or bag thefts at traffic lights.
Late-night trips can invite petty crime. Encourage riders to pay through the app or with MoMo. If you must take cash, keep it in a separate pouch that you can hand over quickly; never flash a thick wallet.
Set a reminder each Sunday to look at tyre pressure, fluid levels, and lights. A five-minute check prevents breakdowns that could leave you stuck on a dark roadside, far from help or secure parking.
Safety is not about luck; it is about clear routines you follow every day. Confirm the rider, stay alert, act professional, and use the in-app emergency tools when needed. These small steps help you finish every shift with good ratings, steady earnings, and peace of mind.
